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Frequently asked questions

How much hand luggage can I take on board?
The following conditions apply to hand luggage:

• Maximum dimension: 55x40x20 cm
• Maximum weight: 10kg
• Maximum number of items: 1 item for Economy, Comfort and Deluxe

When travelling together, you are not allowed to add the permissible weight together and travel with one piece of hand baggage of, for example,110x70x50 cm.

Trolleys will only be accepted as hand luggage if they meet the above conditions.

You may not carry sharp objects in your hand luggage. For the sake of safety, they will be confiscated by the security staff and disposed of. If you are carrying a toilet bag or beauty case, make sure you remove razor blades, nail scissors and files.

As per 6 November 2006, new regulations apply regarding liquids in the hand luggage for all passengers flying within the European Union (EU).

You must show your hand luggage at the check-in desk. If it meets all the bove mentioned requirements, you will receive a 'cabin luggage label' to attach to your hand luggage. Hand luggage without this label or hand luggage which does not comply with the above conditions and has not been confiscated at the desk, will be confiscated on entering the aircraft and transported in the hold at your own risk. A surcharge of € 50 will be charged at the gate for this luggage, per piece of confiscated hand luggage.

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