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Frequently asked questions

Which different comfort levels does TUI fly have?

TUI fly offers you different levels of comfort on board; Deluxe, Comfort and Economy.

Economy
Economy is offered on all flights. You have at least 74 cm of leg room, and on long haul flights, a meal with a non alcoholic drink and a snack is included. You can also purchase snacks and drinks from the TUI Cafe at reasonable prices. The Personal Entertainment Program is free of charge on the B787-8.

Comfort
In Comfort you enjoy at least 81 cm of leg room, on long haul flights, a meal with a non alcoholic drink and a snack is included. You can also purchase snacks and drinks from the TUI Cafe at reasonable prices. The Personal Entertainment Program is free of charge on the B787-8.

Deluxe
In Deluxe you enjoy 106 cm of leg room. You can take 40 kg hold luggage free of charge. All offered meals, snacks and beverages are included. Relax with your Personal Entertainment screen and comfort kit. A seat reservation is included, as is our Schiphol Lounge if you are flying from Amsterdam.

Under certain conditions, a different type of aircraft may be necessary (either TUI fly or a different airline), and Comfort or Deluxe might not be available. In such cases, the surcharge will be reimbursed.

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