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Frequently asked questions


We obviously make every effort to keep all information as accurate and up-to-date as possible on the website and in our Frequently Asked Questions system. However, we cannot guarantee that typing and printing errors or mistakes will never be made. TUI fly is not liable for nor bound by any such errors or mistakes. We retain the right to change the contents of the information. We are not responsible for information (including websites) formulated or published for the responsibility of third parties.

The extensive flight and travel information is brought to you with reservation for any changes in the meantime. We accept no liability at all for the consequences of erroneous or changed information, also from parties with whom we cooperate.

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