The UM service is compulsory for children aged 5 to 11 years travelling alone, and is optional for children aged 12 to 16 years travelling alone. The UM service includes supervision of the child from the moment of check-in up to and including collection at the destination, and all necessary care needed during the flight.
The surcharge for UM service is € 60 per person per single journey for long-distance destinations. Children travelling alone are not entitled to a child discount on the flight price.
Requests for UM service can be made to your travel agent.
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