Frequently asked questions

How can I pre-order hold luggage?
Hold luggage is not included for passengers in Economy and Comfort. You can pre-order hold luggage by completing our online luggage form. This can be done up to 96 hours before departure. Please note that luggage fees at check-in are higher.

It is not possible to use the online luggage form for changing your pre-order luggage allowance. If you would like to change your pre-order luggage allowance you can contact our TUI Customer Services Center.

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